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Requesting a Repeat Prescription Options

Many patients have a 'repeat prescription' meaning that they can regularly receive certain medication without having to see their doctor each time. Some people order these repeat prescriptions themselves. Others choose to use a pharmacy or dispensing company to order medicines on their behalf. Depending on how you request your medicines, the way that it works for you may change from 01 August 2018.

You can find further information in a letter below:

Changes to ordering repeat medication

Repeat prescriptions may be ordered by following the link above  or you can send us your repeat prescription form (with the items you require ticked) by fax to the numbers detailed below, by post or delivered by hand. We do not accept telephone requests for prescriptions.

  • Complete the counterfoil attached to your last prescription and place in the letterbox located at the front entrance of the surgery.
  • Send your request by post - please enclose a S.A.E. if you do not wish to collect this from the surgery.
  • Online - please click on link at top of page.
  • By fax to 01494 530483 for Temple End

In common with the majority of surgeries we do not accept requests for repeat medication by telephone.

Requests for repeat prescriptions take two working days / 48 hours to process; this is for your safety. Requests received before 1pm will be ready to collect as follows:

Request received

Prescription ready

Monday

Thursday

Tuesday

Friday

Wednesday

Monday

Thursday

Tuesday

Friday

Wednesday


You can request a repeat online, ask a member of staff for details.  You can also request an emergency supply of your medication from your local pharmacist. 

Prescriptions cannot be processed any quicker and if you are going out of area, you will need to submit your request earlier.  It is your responsibility to ensure you have sufficient medication.

Collecting a Repeat Prescription

You can arrange for your repeat prescription to be collected by one of our local pharmacies to save you another trip to the surgery or we can post your prescription to you if you provide us with a stamped, addressed envelope.

Annual reviews of patients receiving repeat prescriptions

All patients receiving repeat prescriptions are requested to book a telephone appointment with a Nurse or Doctor to review their  medication and to conduct appropriate monitoring tests. This is recommended good practice in the NHS and your repeat prescription counterfoil will contain messages advising you to arrange a telephone appointment  for such a medication review as you approach your annual review date.

Medications that are not issued as repeat prescriptions

It is recommended practice not to issue certain types of medication as repeat prescriptions. Therefore you may be asked to consult with a Nurse or Doctor for each issue. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria.

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