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Leading Change Through Innovation

Chiltern House Medical Centre

Welcome to Chiltern House Medical Practice

We provide comprehensive NHS primary care services to help you manage your health and well-being. Chiltern House Medical Centre is part of PCMS Ltd and is located in the heart of High Wycombe, on Temple End.

Our Mission Statement is:
To provide our patients with high quality, accessible care in a safe, responsive and courteous environment.

We do this by:

  • Treating patients as individuals, offering appropriate courtesy and respect.
  • Ensuring appointment availability and choice meets the demand of the patients.
  • Ensuring a system is in place at all times for patients to contact an appropriate health care professional in an emergency.
  • Providing appropriate care and treatment from staff who are suitably qualified.
  • Providing an excellent home visit service to patients unable to attend surgery or living in Nursing homes.
  • Liaising with local authorities and multi disciplinary teams to obtain the best possible treatment pathway for those that need it
  • Offering an extended hours service to cater for the early risers and late finsihers

We ask our patients to:

  • Treat the doctors and staff with courtesy and respect
  • Let us know in good time if they cannot keep an appointment
  • Allow 48 hours for repeat prescriptions to be ready
  • Contact the surgery before 11:00am to discuss requirements for a home visit

We work very closely with our allied Community Nursing, Health Visiting and Specialist Teams to ensure your care is co-ordinated to the highest of standards. We welcome any comments or suggestions you may have.

Know who to turn to for your healthcare

We want to help you get the right medical assistance when you’re ill, injured or have a long term condition. Going directly to the person with the appropriate skills is important. This can help you to a speedier recovery and makes sure all NHS services are run efficiently.

Pharmacist

When you need healthcare advice or help with medicines

GP Surgery

Our doctors and nurses can help when you have an illness or injury that won't go away

Dentist

When your mouth or teeth need urgent attention

Optician

Sudden loss of vision. Blurred vision. Painful or red eyes?

Self Help

Common conditions: sore throat, UTIs, flu-like symptoms, hayfever etc.

Health & Wellbeing

Advice, tips and tools to help with health and wellbeing

NHS Out-of-hours

When your GP and local pharmacy are closed

Minor injury

You will usually need a GP referral, except in an emergency.

Accident & Emergency

When an illness or injury is serious or life-threatening

AskFirst App

AskFirst App provides you with improved access to NHS services. You can talk through your symptoms in complete confidence with Olivia, a virtual health assistant.

Health A-Z

Guide to conditions, symptoms & treatments

Live Well

Advice, tips and tools for health & wellbeing

Medicines Guide

How medicine works & possible side effects

Care & Support

Options & where to get the best support

Alert

CHANGES TO REPEAT PRESCRIPTION REQUESTS / Face Masks from 19th July

Please see the news posts on changes to repeat prescription requests. Also click on the “Ordering a Prescription” tab for even more relevant and useful information.  Thank you.

Facemasks:

Dear patients, as the vast majority of restrictions are lifted on the 19th July 2021, yet as Covid cases continue to rise daily into the 50-60 thousands, Chiltern House Medical Centre will be following the NHS England and Public Health Guidance when it comes to wearing facemasks. THEREFORE….all staff will continue to wear facemasks within the practice when coming face to face with patients.

We expect all patients entering the building to also wear a face mask. You will not be permitted entry to the practice without one.

These measures are remaining in place to protect our staff, yourselves and other patients within the building. We hope you can understand this reasoning and will comply. Those that do not will not be permitted entry to the building and other arrangements will need to be made should you have a face – face appointment.

>>>Important Changes to Repeat Prescription Repeat Requests

 

Thank you all for your co-operation and please do stay safe.