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Leading Change Through Innovation

Welcome to Chiltern House Medical Practice

We provide comprehensive NHS primary care services to help you manage your health and well-being. Chiltern House Medical Centre is part of PCMS Ltd and is located in the heart of High Wycombe, on Temple End.

Our Mission Statement is:
To provide our patients with high quality, accessible care in a safe, responsive and courteous environment.

We do this by:

  • Treating patients as individuals, offering appropriate courtesy and respect.
  • Ensuring appointment availability and choice meets the demand of the patients.
  • Ensuring a system is in place at all times for patients to contact an appropriate health care professional in an emergency.
  • Providing appropriate care and treatment from staff who are suitably qualified.
  • Providing an excellent home visit service to patients unable to attend surgery or living in Nursing homes.
  • Liaising with local authorities and multi disciplinary teams to obtain the best possible treatment pathway for those that need it
  • Offering an extended hours service to cater for the early risers and late finsihers

We ask our patients to:

  • Treat the doctors and staff with courtesy and respect
  • Let us know in good time if they cannot keep an appointment
  • Allow 48 hours for repeat prescriptions to be ready
  • Contact the surgery before 11:00am to discuss requirements for a home visit

We work very closely with our allied Community Nursing, Health Visiting and Specialist Teams to ensure your care is co-ordinated to the highest of standards. We welcome any comments or suggestions you may have.

AskFirst App

AskFirst App provides you with improved access to NHS services. You can talk through your symptoms in complete confidence with Olivia, a virtual health assistant.

Alert

Face Masks from 19th July

Dear patients, as the vast majority of restrictions are lifted on the 19th July 2021, yet as Covid cases continue to rise daily into the 50-60 thousands, Chiltern House Medical Centre will be following the NHS England and Public Health Guidance when it comes to wearing facemasks. THEREFORE….all staff will continue to wear facemasks within the practice when coming face to face with patients.

We expect all patients entering the building to also wear a face mask. You will not be permitted entry to the practice without one.

These measures are remaining in place to protect our staff, yourselves and other patients within the building. We hope you can understand this reasoning and will comply. Those that do not will not be permitted entry to the building and other arrangements will need to be made should you have a face – face appointment.

Thank you all for your co-operation and please do stay safe.